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Shop at Wave Hill 2020 Joshua Bright 00554

Senior Sales Associate

Key, retail-sales position

The Shop at Wave Hill seeks two experienced customer-service-oriented individuals to join our retail-sales team as Senior Sales Associates. The Senior Sales Associate reports to Wave Hill's Director of Corporate Partnerships.

Senior Sales Associates run the day-to-day operations of The Shop and work as part of a team with the Director of Corporate Partnerships. The Shop reflects the organization's nature-based mission, offering gardening items, nature books and guides, educational children's items, logo merchandise and various fine gifts.

How to Apply

Email your resume and cover letter in a single PDF document, stating Senior Sales Associate in the subject line. Applications reviewed on a rolling basis until the position is filled. Only those receiving an interview will be contacted.

Job Requirements

Primary duties include:

  • Engage customers on the sales floor and over the telephone, and provide excellent customer service
  • Create, design and maintain merchandise displays
  • Receive, unpack and price inventory, and enter inventory into Altru, Wave Hill's point-of-sale system
  • Resolve customer issues in a proactive, timely manner
  • Ensure organizational and store policies are followed, such as daily cash procedures, including accurate register operations and cash handling
  • Support an environment of teamwork and trust with a positive, enthusiastic and professional tone with staff and visitors
  • Articulate clear and concise directions and set priorities, with thorough follow-up on projects
  • Work independently and be a self-starter
  • Maintain the shop's presentation and cleanliness standards, which include the outdoor garden-sales area
  • Water and help maintain plants
  • Organize stockroom organization and manage inventory
  • Multi-taskers are welcome, candidates who are attentive to customers yet can remain flexible in response to the needs of the business
  • Assist with hiring and training new staff
  • Other duties, as assigned


  • High school diploma
  • Two years of supervisory experience in a sales or retail capacity
  • Energetic, enthusiastic, friendly and customer-service oriented
  • Sales and cash-handling experience
  • Proficient computer skills, including Microsoft Office
  • Experience with point-of-sale systems
  • Excellent skills as a communicator and listener
  • Able to learn about merchandise and how it translates to customer needs


The Senior Sales Associate will work mainly on the sales floor. There will be times when the Senior Sales Associate must perform administrative work in The Shop office.

Physical Requirements

The Senior Sales Associate must be able to:

  • Stand and walk for an extended period of time
  • Lift up to 25 pounds
  • Bend, kneel and climb repeatedly during the work day

Salary and Schedule

This position is for two to three ways a week, including weekends and holidays. The schedule is flexible. Rate of pay is $20.00 per hour.

Wave Hill is an equal opportunity employer. We are committed to a diverse and inclusive environment for all employee.