How We Collect and Use the Information You Provide
The types of personal information collected can include:
- Name of recipient/s of gift memberships (if applicable)
- Names of family members
- Postal address (including billing and shipping addresses)
- Telephone number
- Email address
- Transaction history
- Customer or member number
You directly provide Wave Hill with most of the data we collect. We collect data when you:
- Register online or place an order for any of our events, products or services
- Signup for our mailing lists or voluntarily complete a customer survey onsite, online or via email
- Use or view our website via your browser’s cookies
- Purchase a membership or make a donation
We retain your Personal Information only for as long as is necessary to provide the services and fulfill the transactions you have requested, or for other necessary purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Wave Hill and its online partners will never share, sell, rent or otherwise exploit your personal information in any way different from what is disclosed in this statement, or unless ordered by a court of law.
When You Register
You may visit Wave Hill and our website without registering or submitting any personal information. However, registration to our site provides access to features such as your order history and address book.
If you choose to register with any of Wave Hill’s services, you will be asked to provide personal information that may include a username and password, your name, email address, postal address, telephone number and your Membership number, if applicable. We store this information, along with your other preferences, so that you need not re-enter it when you return. You may review or change your “Account Details” online at any time.
If you join our email list, we will have a record of your email address and all other information you choose to provide. We may send you emails from time to time about our programs as well as any specific issues or publications you have subscribed to. You will have the opportunity to unsubscribe from our mailing list at any time. Please note that if you opt out of receiving promotional emails from us, we may still send you important administrative messages, from which you cannot opt out.
If you obtain or renew a Wave Hill membership, your information will be used to fulfill the financial transaction you have initiated, and your information will be added to our membership database for maintenance and communications to you regarding your membership and Wave Hill programs and events.
If you make a purchase at Wave Hill or our website, your information will be used to fulfill the financial transaction you have initiated, and your information will be added to our database for maintenance and communications about Wave Hill.
If you make a donation to Wave Hill, your information will be used to fulfill the financial transaction, and your information may be added to our mailing lists for future communications.
Wave Hill would like to send you information about products and services that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Wave Hill from contacting you for marketing purposes by unsubscribing from marketing emails or contacting Wave Hill directly.
How you can access, change, or delete your Personal Information
If at any time you would like to request to review, correct or update your Personal Information, or have the information removed, send an email message to firstname.lastname@example.org.
We will respond to your request consistent with applicable law.
In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information suppressed from our database, or otherwise let us know what limitations you would like to put on our use of your Personal Information. For your protection we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase, you may not be able to change or delete the Personal Information provided until after the completion of the transaction).
Third-Party Service Providers and Integrated Third-Party Tools
Wave Hill may also use paid advertising and paid content tools provided by the social media platforms to help carry out advertising campaigns on social media platforms and to promote Wave Hill content on these platforms. Wave Hill receives from the social media platforms only aggregated statistical information about interactions with its ads and paid content, such as number of views, number of shares, and so on.
For more information about the purpose and scope of data collection and processing in connection with integrated third-party tools and social sharing features, or use of the social media platforms, please visit the privacy policies of the respective entities at the following links:
Cookies and Pixel Tags
You may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html. If, however, you do not accept cookies, you may experience some inconvenience and some features of our website may not function as a result.
Third-Party Payment Service
Wave Hill takes the protection of your personal information seriously and takes a number of steps to protect your data from unauthorized access, use, or disclosure. We protect your information using technical, physical, and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure or modification of your information. Some of our safeguards include firewalls, data encryption, physical access controls, and administrative informational controls. When you transmit highly sensitive information (such as a credit card number) through the Website, we encrypt the transmission of that information using the Secure Sockets Layer (SSL) protocol. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us at email@example.com.
Your personal information may be stored and processed in any country in which we engage service providers, and by using our services you understand that your information will be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information.
Privacy Policies of Other Websites
Changes to this Policy